Affordable Mobiles Reviews
Based on 20 customer reviews and online research, affordablemobiles.co.uk has a consumer rating of 3.2 out of 5 stars, indicating most customers are generally satisfied with Affordable Mobiles.
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Top Reviews

I ordered an iPhone 12 (128GB white)I ordered a phone on the 20st of November and the £269 plus accessories was taken from my account but I have not heard anything since. I called the customer services 3-4 times, they promised me, the phone will come 2-3 weeks, but still nothing, still I didn't received my phone. Last week I spoke with someone from this company, she said, they have in stock this phone , so she think only 1-2 days and they will send an email comfirmation about my delivery. I just waiting, and I have no idea still how long! I am extremely annoyed and saddened by this and will soon cancel my order of it not here in the next week. If you want a phone quickly this not good for you, because that won’t happen.

Ordered a new phone on a 24 month contract. I payed a large upfront cost of over £600 and was supposed to have the phone in 14 days. 4 months later and 3 rescheduled delivery dates, I still do not have my phone. So I rang up to be told that an additional 2 month wait was to be expected. I have since cancelled my order and received a full refund (which arrived in my account 2 days before expected) just a shame they could deliver the phone on time. I have now got the same phone from a different supplier that arrived in 5 working days... so I dont think there is a supply issue! Would not recommend using this company. I was told lies for 4 months before I lost my patience and decided to cancel my order.
All Customer Reviews (20)

A very good selection of tariffs and an easy website to follow.How do you deliver a new mobile within 24hrs is unbelievable its brilliant plus that's thanks to the wonderful assistance from DPD - well done to them keeping me informed

Fast and efficient delivery, received brand new iPhone 12 exactly as ordered and spot on time.

Easy to understand info. Easy to locate info needed. Swift, next day delivery of new mobile.

Great service. Needed to change my order, customer services were very helpful.

Decent price. Had some issues getting the phone, unfortunately. Firstly, it wasn't despatched next day. I called the day after it was due to be told there had been a mistake, and they'd send it the following day. When it didn't arrive again, I called to be told they were out of stock and waiting on a new shipment. It arrived the day after that. Not a deal breaker, and the staff were nice enough, but I could have lived without the hassle of having to chase two missed deadlines.

Fast delivery and great deal better than anywhere else! Highly recommend :)

I have sent 2 complaint emails, customer services agent replies to both of the complains offering me to either buy more products or to provide her with details so that she can track my order. The contract they sold me is more expensive than EE and i requested if there is a remedy where they might offer me the difference but no marry. they arent even reading the emails

Very easy to navigate the site and order up my new phone, even sorted out the pac for keeping my number. Though as I live in the highlands, I always add a day to the delivery time, it took two more, which with all things considered, it’s fine. So marked down a star for that, but I’ll use them again for my next switch ?

Was very happy until now Been told can't cancel sim contract that I was told I could. Speedy service and decision

Poor after service.First mistake they failed to port my number. Second mistake Button came off handset in less than 3 months and been palmed off .

Prompt, efficient and supportive service. Competative price wise. Very impressed.

I ordered an iPhone 12 (128GB white)I ordered a phone on the 20st of November and the £269 plus accessories was taken from my account but I have not heard anything since. I called the customer services 3-4 times, they promised me, the phone will come 2-3 weeks, but still nothing, still I didn't received my phone. Last week I spoke with someone from this company, she said, they have in stock this phone , so she think only 1-2 days and they will send an email comfirmation about my delivery. I just waiting, and I have no idea still how long! I am extremely annoyed and saddened by this and will soon cancel my order of it not here in the next week. If you want a phone quickly this not good for you, because that won’t happen.
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